Shipping Policy

DELIVERY PROCESS

The Processing Time usually takes 1-3 business days, but may be longer due to a high volume of orders.

ORDER STATUS

We will send you an email confirming that your items have been dispatched once your order leaves the warehouse. You will then receive another email with the tracking number that you can use to track your order status online with a link here

SHIPPING AND HANDLING OPTIONS

DELIVERY SERVICE COST DELIVERY TIME
United States $0.00 1-3 days processing + 3-6 days in transit
Other Countries $0.00 1-3 days processing + 5-7 days in transit

 

ORDER ADDRESS ERROR

Please double-check that you have provided the correct shipping information during checkout. We create shipping labels directly from the information presented during checkout.

Our orders are packaged and shipped out quickly after they are placed to ensure that your shoes arrive as soon as possible. Because of this, all address changes must be requested as soon as possible after your order has been placed. We’ll do our best to change the shipping address.

Need to change your shipping address? Send us an email or leave us a message here.

ADDITIONAL INFORMATION

We process orders Monday-Friday (excluding holidays).
All delivery time are estimated and orthorestshoes.com is not responsible for delays due to some unpredicted factors (weather, delivery carrier factors, customer error, holiday-related delays) or any other unforeseen factors.

If you have any questions or need help with your account, please contact us to assist you.