Every Ortho+rest shoe is meticulously designed to cater to specific foot health needs, offering a range of footwear including those for conditions such as hallux valgus (bunion), diabetes, arch support, massage insoles, and ingrown toenail relief. Committed to maintaining foot health and comfort, Ortho+rest incorporates innovative features to address various foot issues.

The initial steps in your Ortho+rest shoes may feel different as they offer a new level of support tailored for specific foot conditions. To ensure a comfortable fit and allow our footwear to mold to your feet over time, we recommend wearing Ortho+rest shoes for 1–2 hours a day for about a week. This break-in period allows your feet to adapt to our technology, ensuring a customized and supportive experience.

Certainly, you can find a comprehensive size guide on every Ortho+rest product page to assist you in selecting the right size for your specific foot health needs.

Ortho+rest understands the complexity of shoe sizing and recommends choosing your most common shoe size based on your preferred style. Alternatively, you may consider ordering a couple of sizes to try on and keep the one that fits best.

Initiate within 15 days of receiving the product. Contact us, provide product pictures, and cover return shipping. We recreate the order within 7 days of receiving the return tracking number.

Yes, once your order is shipped, you will receive a confirmation email with tracking information. Use this information to track your order on our website.

If there's a shipping delay, please contact our customer service team. We'll work to resolve the issue and provide assistance.

Unfortunately, address changes are only possible before the order is shipped. Once the order has been dispatched, address modifications are not feasible. We recommend double-checking your details during checkout to ensure accuracy.

Typically, our standard delivery time is 7-15 days. Please note that actual delivery times may vary based on the region and other factors.

You have 30 days from receiving your item. The item must be unworn, with tags, and in its original packaging.

Email us at support@orthorestshoes.com. We'll provide the return address and instructions. Return shipping is the buyer's responsibility.

If you received a defective or damaged item, please contact our customer support team immediately. We will work to resolve the issue and provide you with instructions on returning or exchanging the item.

Once we've inspected your return, expect a refund within 10 business days to your original payment method. Contact us at support@orthorestshoes.com if it takes longer than 15 days.